Returns + Exchanges


  • We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
  • To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need the receipt or proof of purchase.
  • To start a return, send an email to Please note that returns will need to be sent to the following address: [511 C Swift St. Santa Cruz, CA 95060]
  • If your return is accepted, you'll need to purchase a return shipping label. Items sent back to us without first requesting a return will not be accepted.


The fastest way to ensure you get what you want is to contact Annika at and start a return.
Once the return has been accepted, make a separate purchase for the new item.


We will notify you of a successful return once we’ve received and inspected the item(s). If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at


Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.