HOLIDAY SHIPPING DEADLINES

December 13th is the deadline for any "economy" or "standard" shipping selected at checkout. This means the package will be shipped via Ground and can take 5-8 days after processing time to reach the destination. Orders placed after the deadline are not guaranteed to arrive on time for the holidays. Case Study is not responsible for late packages.

December 19th is the deadline for any "express" shipping selected at checkout. Orders placed after the deadline are not guaranteed to reach the destination on time for the holidays. Case Study is not responsible for late packages.

DOMESTIC SHIPPING

Shipping charges and delivery times for your order will be calculated and displayed at checkout. 

Orders that meet the minimum of $55 will automatically receive free ground shipping (5-8 day delivery) to anywhere in the United States.

Every order is shipped with either UPS Ground Saver, USPS Ground Advantage, or USPS Priority Mail which can include up to $100 of package insurance. Claims for lost or stolen packages can be made after the expected delivery date via the buyer.

Claims for packages lost in transit (no 'delivered' status) will be performed by Case Study.

Case Study is not responsible for lost or stolen packages. Once a package is marked 'delivered', it is no longer Case Study's responsibility - it is the buyer's responsibility to enter an address that is safe for delivery.

INTERNATIONAL SHIPPING

Case Study does not offer international shipping at this time.

HOW DO I CHECK THE STATUS OF MY ORDER?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 12 days of receiving your shipping confirmation email, please contact us at creativecasestudy@gmail.com with your name and order number, and we will look into it for you.